Refund and Exchange Policy for BELAGLOW
Effective Date: 01-01-2023
1. No Refunds
We do not offer refunds for any products or services purchased through our website. All sales are final.
2. Exchanges
We may consider exchanges for damaged or defective products, provided you contact us within 3 days of receiving the product. To request an exchange, please contact our customer support at 0309 7779662 and provide the following information on Whatsapp:
- Order number
- Description of the damage or defect
- Photographs of the damaged or defective product, if applicable
Upon receiving your request, we will assess the situation and may offer an exchange for the same or similar product. If an exchange is approved, we will provide instructions for returning the damaged or defective product. The replacement product will be shipped to you at our expense.
3. Shipping Costs
You are responsible for all shipping costs associated with returning products for exchange. We recommend using a trackable shipping method to ensure the safe return of the product.
4. Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately at 0309 7779662. We will work with you to resolve the issue promptly.
5. Contact Us
If you have any questions or concerns about our Refund and Exchange Policy, please contact us at 0309 7779662.
We value your satisfaction and are committed to providing quality products and excellent customer service. Thank you for choosing BELAGLOW.