Privacy Policy
At BELA, we respect the privacy and security of your personal information. Our Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or make a purchase from us.
Personal Information we Collect:
When you visit our website, we may collect certain information about your device automatically, such as your IP address, web browser, and so on. Finally, whenever you make a purchase or attempt to make a purchase through us, you have to provide certain personal information. This includes your name, billing address, shipping address, payment information, email, and phone number.
How We Use Your Personal Information:
We may use collected personal information to: Fulfill your orders, process payments and arrange shipping; Communicate with you; Provide you with information or advertising related to our products or services if you have given us your consent to do so; Improve our website; Detect and prevent fraud; And comply with legal obligations.
Sharing Your Personal Information:
We may share your personal information with third party providers that help us process orders and improve our services. Their access is only to the extent of performing their tasks on our behalf, and they are subject to confidentiality obligations and prohibited from disclosing or otherwise using any of this information for any purpose other than for which we disclosed it to them. We may also share your information to comply with applicable laws or respond to lawful requests for information.
Behavioral Advertising:
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of targeted advertising by following the instructions provided in our Privacy Policy.
Data Retention:
We will maintain your personal information for as long as is necessary to accomplish the purposes for which it was collected as stated in this Privacy Policy, except as otherwise required or permitted by applicable law.
Changes to the Privacy Policy. We may revise this Privacy Policy from time to time as we add new practices, change our current practices, or for other operational or legal reasons. Updates will be posted on our website. Such revisions become effective immediately upon posting, so please check back regularly for any changes.
Contact us. In case you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please feel free to contact our Privacy Compliance Officer at info@hinutrition.com.pk or by post at the above-mentioned address.
We care about your privacy and endeavor to have the best possible standards of data protection.
Return Policy
At BELA GLOW, we strive to provide our customers with the best shopping experience possible. Please read our return policy below for more details.
Return Policy
- Eligibility for Returns: Items must be returned within 14 days of receiving your order. The products should be in their original condition, unused, and with all packaging intact.
- Non-Returnable Items: Items such as personal care products, cosmetics, and sale items are not eligible for returns.
- Return Process: To initiate a return, please contact our customer service team at belagetglow@gmail.com with your order details and reason for return.
- Refunds: Once the return is processed and the product is received, we will issue a refund to your original payment method within 7-10 business days.
If you would like to exchange an item, please contact us within 14 days of receiving your order. Exchanges are subject to product availability.
Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item received is damaged or incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or refund, along with covering the return shipping costs.
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